FREQUENTLY ASKED QUESTIONS: DON KRC Fine Food Promotion 

FREQUENTLY ASKED QUESTIONS: DON KRC Fine Food Promotion 

WHEN WILL THE COMPETITION START AND END?

Start date: 02/09/24 at 10:00 am AEST.

End date: 05/09/24 at 03:00 pm AEST.


WHERE CAN I ENTER?

You can enter at the Fine Food Australia Trade show, Please visit the DON KRC stand to enter (stand #Z29). 

HOW DO I ENTER IN THE GIANT HOOKEY GAME ?

To enter the promotion, you must enter during the Promotional Period:

  1.  You must be a ticketed attendee of the ‘Fine Food Australia’ event at the Melbourne Convention & Exhibition Centre
  1. Visit the DON KRC stand Z29 at Fine Food Australia event, please follow the representatives instructions on how to play the board game (while stock of prizes last) 
  1. The game will operate as follows:
  • Entrants will have three (3) attempts at throwing a ring onto the giant hookey board (from the location marked by promotional staff);
  • Entrants that achieve a score over 30 points (from all three throw attempts combined) will receive a prize, as outlined below (with prizes allocated on a ‘first come first served basis’, while stocks last).
  1. Entrants will be notified immediately as to which, if any instant prizes they have won and how to redeem it. 

HOW DO I ENTER IN THE ‘COOKT CASH’ Prize Draw ?

To enter the promotion, you must enter during the Promotional Period:

  1.  You must be a ticketed attendee of the ‘Fine Food Australia’ event at the Melbourne Convention & Exhibition Centre
  1. Scan the QR code to visit https://donkrcfoodservice.com.au/fine-food and fully complete the online entry form.
  1. Or engage with an attendee at the Don KRC stand and scan your personal attendance QR code to share your details (as collected during the registration process) with the Promoter.      

WHERE IS THE PROMOTION RUN?

This promotion is hosted at Fine Food Australia event at Melbourne Convention & Exhibition Centre. More specifically at the DON Foodservice stand. 

DO I NEED TO PURCHASE ANYTHING TO ENTER?

No purchase required for this promotion. 

HOW MANY TIMES CAN I ENTER IN THE GIANT HOOKEY GAME ?

1 attempt at the Giant Hookey Game permitted per person

HOW MANY TIMES CAN I ENTER IN THE ‘COOKT CASH’ Prize Draw 

1 prize draw entry permitted per person 

HOW DO I KNOW IF I HAVE WON THE GIANT HOOKEY GAME ?

The winner will be notified verbally at the DON Foodservice stand during the time of game play.

  • Entrants will have three (3) attempts at throwing a ring onto the giant hockey board (from the location marked by promotional staff);
  • Entrants that achieve a score over 30 points (from all three throw attempts combined) will receive a prize, as outlined below (with prizes allocated on a ‘first come first served basis’, while stocks last).

HOW DO I KNOW IF I HAVE WON THE COOKT CASH DRAW PRIZE ?

The winners will be selected by an approved computerised draw. The winner will be contacted by email within seven business days of the draw.

The draw is at 12:00pm AEST on 6th September 2024. 

Winners will be notified on or by 17th September 2024. 

GIANT HOOKEY BOARD – PRIZE QUESTIONS

HOW MANY PRIZES ARE THERE?

Prize DescriptionNumber of this prizeValue (per prize)Winning Method
Giant Hookey Game Prize Option 1: the prize is the cookbook ‘Meat’ by Adrian Richardson.50AUD$50.00Giant Hookey Game – score over 30 points
Giant Hookey Game Prize Option 2: the prize is an apron.50AUD$26.00Giant Hookey Game – score over 30 points
Giant Hookey Game Prize Option 3: the prize is a chopping board.150AUD$9.00Giant Hookey Game – score over 30 points
Giant Hookey Game Prize Option 4: the prize is a tea towel.150AUD$8.00Giant Hookey Game – score over 30 points
Giant Hookey Game Prize Option 5: the prize is a cooler bag.200AUD$7.50Giant Hookey Game – score over 30 points



HOW LONG WILL IT TAKE TO RECEIVE MY PRIZE?

You will receive your prize immediately after game play, until stock lasts.  

‘COOKT CASH’ – PRIZE QUESTIONS

HOW MANY PRIZES ARE THERE?
30 x $100 AUD VISA e-gift card 


WHERE CAN I USE MY GIFTCARD? 
VISA’s Digital Gift Card Terms and Conditions apply. These can be read at https://truerewards.com.au/visa-gift-card-terms. The vouchers should be treated like cash and cannot be replaced if lost, stolen, or destroyed. Prizes are not transferable & cannot be converted to cash. 

Disclaimer: Any ancillary costs associated with redeeming the voucher are not included. Any unused balance of the voucher will not be awarded as cash. Redemption of the voucher is subject to any terms and conditions of the issuer including those specified on the voucher. 

HOW LONG WILL IT TAKE TO RECEIVE MY PRIZE?

The winner will be contacted by email within seven business days of the draw.


HOW WILL YOU SEND THE PRIZE TO ME?

The prize will be sent out via email to the email address used to enter. 

The prize will come from support@win.donkrcfoodservice.com.au to ensure your prize does not go to your JUNK mail please save this email address.

For any competition enquiries please contact support@win.donkrcfoodservice.com.au 

CAN I WIN MORE THAN ONCE?

No, it is a one-time prize.

UNCLAIMED PRIZE DRAW QUESTIONS 

WHAT IF I DON’T CLAIM MY PRIZE?

If you don’t claim your prize for a period of 3 months after the draw, your prize will be forfeited.